OnPay vs Gusto: Comparing the Best Payroll Solutions for Small Businesses

OnPay vs Gusto: Which is the Better Payroll Solution?

In today’s digital age, managing payroll efficiently and accurately is more important than ever for businesses. With so many payroll solutions available in the market, it can be challenging to choose the right one for your specific needs. In this article, we will compare two popular payroll platforms: OnPay and Gusto.

Overview of OnPay

OnPay is a cloud-based payroll software that aims to simplify payroll processing for small businesses. It offers a wide range of features, including automated tax calculations, direct deposit, employee self-service, and integrations with popular accounting software.

OnPay provides small businesses with an easy-to-use interface and robust functionality. Its intuitive dashboard allows users to process payroll quickly and efficiently. The platform also supports multiple pay schedules and offers flexible payment options.

Furthermore, OnPay takes care of all statutory payroll tax filings and payments, ensuring compliance with federal, state, and local regulations. This feature can save businesses valuable time and resources, reducing the risk of costly penalties.

Overview of Gusto

Gusto, formerly known as ZenPayroll, is another popular payroll service designed for small businesses. It offers a comprehensive suite of payroll and HR tools, making it a one-stop solution for managing employee compensation and benefits.

Gusto stands out for its user-friendly interface and excellent customer support. The platform streamlines payroll processes by automating tax calculations, generating pay stubs, and handling direct deposits. It also offers additional features such as customizable benefits administration and time tracking.

Another advantage of Gusto is its extensive integration capabilities with various accounting, time-tracking, and employee management systems. This enables businesses to streamline their operations and sync data seamlessly across different platforms.

Main Differences between OnPay and Gusto

While both OnPay and Gusto offer robust payroll solutions, they have some distinct differences that may influence your decision.

1. Pricing: OnPay offers transparent pricing with a flat monthly fee plus an additional per-employee fee. Gusto, on the other hand, has tiered pricing based on the number of employees and the features selected.

2. HR Features: Gusto offers more comprehensive HR features compared to OnPay. These include employee onboarding, document management, and time-off tracking. OnPay, however, focuses primarily on payroll processing but still covers the essential HR functionalities.

3. Scalability: OnPay is designed to cater to small businesses, while Gusto can handle businesses of all sizes. If you anticipate significant growth in your workforce, Gusto might be a better choice as it can accommodate larger organizations more effectively.

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4. Integrations: While both platforms offer integrations with popular accounting software, Gusto has a broader range of integrations available. This flexibility allows businesses to connect their payroll data seamlessly with other systems and streamline their overall operations.


Choosing the right payroll solution for your business depends on various factors such as company size, budget, and specific requirements. Both OnPay and Gusto offer reliable payroll solutions, but their differences make each suitable for different needs.

Ultimately, the choice between OnPay and Gusto comes down to your business’s unique needs and preferences. Evaluate their pricing models, feature sets, and scalability options to determine which platform aligns best with your payroll processing and HR management requirements.

Remember, selecting the right payroll solution can contribute significantly to your company’s efficiency and compliance, so it’s essential to consider all factors carefully before making a decision.

Choosing the Right Payroll Service: A Comparison of OnPay vs Gusto

When it comes to choosing the right payroll service for your business, it’s essential to consider the features and benefits offered by different providers. In this comparison, we’ll examine two popular options: OnPay and Gusto.

OnPay is a comprehensive payroll service that caters to small businesses. It offers a user-friendly interface and robust features to streamline your payroll operations. With OnPay, you can easily manage employee payments, tax filings, and benefits administration.

One of the significant advantages of OnPay is its affordability. For a fixed monthly fee, you get access to unlimited payroll runs and employee self-service tools. This makes it an excellent choice for budget-conscious businesses looking for cost-effective payroll solutions.

Gusto is another popular payroll service that caters to small and medium-sized businesses. It offers a range of features designed to simplify payroll processing and compliance. With Gusto, you can automate tasks like calculating payroll taxes, generating pay stubs, and handling benefits.

One standout feature of Gusto is its intuitive design and user experience. The platform is known for its user-friendly interface, making it easy for both employers and employees to navigate and use. Additionally, Gusto offers excellent customer support, ensuring that you receive timely assistance whenever needed.

Both OnPay and Gusto offer comprehensive payroll solutions, but there are some key differences to consider. OnPay is known for its affordability and unlimited payroll runs, while Gusto stands out with its intuitive design and exceptional customer support.

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If cost is a significant consideration for your business, OnPay may be the better choice. However, if ease of use and top-notch customer service are crucial, Gusto might be the preferred option.

Ultimately, the right payroll service will depend on your specific business needs and priorities. It’s essential to thoroughly evaluate both providers and consider factors such as pricing, features, user experience, and customer support before making a decision.

In conclusion, when choosing between OnPay and Gusto for your payroll needs, carefully evaluate the strengths and weaknesses of each provider to make an informed decision that aligns with your business requirements.

Related questions

Which payroll management software, OnPay or Gusto, offers the most comprehensive features for small businesses?

When it comes to payroll management software for small businesses, both OnPay and Gusto offer comprehensive features. However, Gusto tends to have a slight edge in terms of its feature set.

Gusto offers a wide range of features that cater specifically to small businesses, including automated payroll processing, employee self-service portals, tax filing and compliance, benefits administration, and time off tracking. Additionally, Gusto integrates with various accounting software, making bookkeeping seamless.

On the other hand, OnPay also provides robust payroll solutions for small businesses. It offers features such as automated payroll processing, tax filing, direct deposit, employee self-service portals, and HR support. OnPay also offers integrations with accounting software, making it easier for businesses to manage their finances.

While both platforms offer similar functionalities, Gusto’s user-friendly interface and robust customer support make it a preferred choice for many small businesses. Its extensive range of features and ability to handle complex payroll requirements make it highly recommended.

In conclusion, while both OnPay and Gusto are excellent options, Gusto stands out with its comprehensive feature set, user-friendly platform, and strong customer support, making it the preferred choice for small businesses looking for an effective payroll management solution.

What are the key differences in pricing and customer support between OnPay and Gusto?

OnPay and Gusto are both popular payroll service providers for small businesses in the USA, but they have some key differences in terms of pricing and customer support.


  • OnPay offers a simple pricing structure, with a monthly base fee plus an additional per-employee fee. They do not charge extra for advanced features or add-ons.
  • Gusto also has a base fee and a per-employee fee, but they offer different pricing tiers based on the level of features and services required. They have three pricing plans: Core, Complete, and Concierge.
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Customer Support:

  • OnPay provides customer support through phone and email during business hours (Monday to Friday). They also have an online help center with articles and resources to assist users.
  • Gusto offers customer support via phone and email, and their support team is available during extended hours, including weekends. They also provide a help center with articles, guides, and videos for self-help.

Both OnPay and Gusto have positive customer reviews regarding their customer support, with prompt and helpful assistance.

Overall, while OnPay has a simpler pricing structure, Gusto offers more flexibility with different pricing plans. When it comes to customer support, Gusto has longer availability hours, which may be beneficial for businesses that require support outside regular business hours.

How do OnPay and Gusto compare in terms of user-friendliness and integration with existing accounting systems?

OnPay and Gusto are both popular payroll software options for small businesses, and they offer different features and capabilities when it comes to user-friendliness and integration with existing accounting systems.

In terms of user-friendliness, both OnPay and Gusto have intuitive interfaces that are easy to navigate. They provide step-by-step guides and helpful resources to assist users in setting up and running their payroll processes.

When it comes to integration with existing accounting systems, both platforms offer seamless integrations with popular accounting software such as QuickBooks and Xero. This means that users can easily sync their payroll data with their accounting records, saving time and reducing errors.

However, there are some differences between the two in terms of integration capabilities. OnPay offers a wider range of integrations with other business tools and systems, including time-tracking software, benefits administration platforms, and HR solutions. Gusto, on the other hand, focuses primarily on payroll and HR-related integrations.

Overall, both OnPay and Gusto offer user-friendly interfaces and solid integrations with accounting systems. The choice between the two would depend on the specific needs and requirements of the business, such as the need for additional integrations beyond payroll and HR.

Disclaimer: The information provided here is for general informational purposes only and should not be considered as professional financial advice. Always seek the advice of a qualified expert or conduct thorough research with official sources before making any financial decisions.


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